Information We Collect

When you reach out for corporate floral arrangements or gift services, we gather data you supply voluntarily. This may include your name, company name, email, phone, delivery addresses, and particular specifications for your floral requests. We also collect payment details when you place orders, and these are handled securely by our payment partners.

For corporate clients, we may obtain extra business data like company registration information, preferred delivery times, and budget expectations to tailor our service to your organization's requirements.

Our site automatically gathers technical details when you visit, such as your IP address, browser type, device details, and navigation patterns. We use this to enhance site performance and learn how customers discover our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

FieldCottageCopper respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We take the protection of your personal data seriously and employ suitable technical and organizational safeguards to keep it safe. This includes secure storage, encrypted communications, and restricted access to personal data within our organization.

Although we deploy strong security measures, no method of transmission over the internet is completely foolproof. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You have important rights over your personal data. Depending on applicable laws, you may be able to access, correct, delete, or limit how your personal data is used.

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.

Data Retention

We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can adjust cookie settings in your browser. However, turning off certain cookies may impact how the site functions. For detailed information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our website may include links to external websites or services. This privacy policy covers only FieldCottageCopper and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you access through links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect shifts in our practices, offerings, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" timestamp at the top of this policy.

We invite you to check this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we manage your information, please reach out to us.